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Adrián Müller
Area Director Customer Omnichannel Activation & Personalization at Caixabank Advanced Business Analytics
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Work Experience
Jun 2018 - Present · 6 years and 6 months
Area Director Customer Omnichannel Activation & Personalization
Nov 2021 - Present · 3 years and 1 months
Director Customer Omnichannel Activation
Jun 2018 - Oct 2021 · 3 years and 4 months
Global Director Consumer Engagement Operations & Services
May 2017 - Jun 2018 · 1 years and 1 months
Company Details
Caixabank Advanced Business Analytics (formerly known as Caixabank Business Intelligence) is a company that integrates business intelligence and advanced analytics to transform data into value for our customers and offer them an omnichannel and hyper-personalized experience. Since our origins back in November 2016, we have experienced exponential growth that has positioned us as a leading company in the sector: - Multiplying our talent by five, to over 130 professionals with complete mastery of state-of-the-art data analysis techniques, in daily contact with the business - Boosting our capacity to develop advanced analytics projects for business, artificial intelligence (AI) and machine learning (ML). - Building a deep understanding of the customer, through more than 4,500 variables used in our models with continuous re-training through the use of the most innovative and effective ML techniques in the market, positioning us as leaders. - Modeling an excellent and consistent omnichannel customer-centric orchestration for the customer in any channel, with almost 200 Customer Journeys activated. We continue to strengthen and expand our technical and analytical capabilities to evolve towards a new future at the forefront of science: artificial intelligence, data analytics, data discovery, deep learning, customer experience, omnichannel activation, advanced segmentations, cloud, etc. At Caixabank Advanced Business Analytics we work in a lively and dynamic environment located in Barcelona and Madrid, and we are committed to creativity, agility and innovation in which people can develop and participate in far-reaching projects that have a direct impact on the daily lives of our millions of customers.
Year Founded
2017
Social Media
Linkedin
Industry
Technology, Information and Internet
HQ Location
Gran Via de les Corts Catalanes, planta 5 Barcelona, Cataluña 08014, ES
Keywords
Data ScienceAnalyticsCustomer Relationship ManagementAdvanced AnalyticsProject ManagementDataCustomer Experienceand Omnichannel Activation
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