Edifius' "Call Center-in-a-Box" is reinventing the way businesses manage the full lifecycle of their customers by leveraging technology, data, voice, artificial intelligence, machine learning, NLU, NLP, personalization, autonomous marketing, and self-service automation. Our conversational voice bot for business, powered by machine learning, is a Virtual Assistant which performs actions on behalf of the customer just as a human would, freeing up human agents to do more value-added activities.