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Work Experience
Fulfilment Director
Nov 2006 - Present · 18 years and 1 months
Fulfilment Director
1999 - Present · 25 years and 11 months
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General Manager
1994 - 1998 · 4 years
Company Details
Quadrant Subscription Services is one of the UK's premier publishing services bureau. we handle the subscription management and associated database and fulfilment services for magazines, newspapers, books, newsletters,as well as digital and online products. We employ over 180 staff at our offices in the UK covering all Subscription database fulfilment and all aspects of circulation management and marketing support for paid and controlled circulation subscribers. We manage over 200 titles equating to 3 million customer records across business, consumer, professional, financial and scientific publishing. Local multi channel customer services are available for UK, USA and Asia Pacific from our 4 contact centres in the UK, St Louis and Manila providing 24-hour live system availability operating from a single view Customer Service application utilizing the very latest, real time platform. Each Client’s data is held on their own database incorporating subscriptions,our data interrogation and reporting systems are capable of storing and reporting on unlimited demographics, marketing and financials available through our powerful data mining tools. We offer full multi-currency and local tax compatible payment processing from multi-channel sources with secure processing through PCI compliant vendors. Within our operation we have full web-development capability working to broaden online marketing and e-commerce services with full automated processing and web customer self service.
Year Founded
1972
Social Media
Linkedin
Industry
Book and Periodical Publishing
HQ Location
Rockwood House Perrymount Road Haywards Heath, West Sussex RH16 2QA, GB
Keywords
Subscription ManagementWeb and Digital publishing servicesFulfilment and Distribution servicesand Subcription marketing services
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