Tackling up to 80% of your inbound customer support requests.
SOLVPATH transfers your incoming e-commerce customer requests—phone calls, emails, social media messages, and website visitors—to a quick, dependable support technology. By navigating a guided, easy-to-use, automated visual ticket resolution system, customers can address a range of issues:
• Viewing/Revising Orders
• Cancellations
• Changing Shipping Frequency
• Changing Payment Type
• Get questions answered quickly
• Troubleshoot product
• And More!