Founded in October 2009 by a team of experts in customer and patient experience, Majestery offered outsourced concierge and CRM assistance services to help brands and companies understand their customers and personalize their products and services to thoroughly match expectations and market demands. In all service sectors Majestery built the most powerful engine to transform marketing and deliver exceptional branding identification through the highest services standards. Extending its footprint to 28 countries, as well as competencies to consulting, coaching and training, Majestery is today seen as a crucial resource to succeed in transforming corporate cultures and reach authentic excellence and maximized customer centricity and patient-centered care. In 2015 Majestery created its CX and PX Lab to research Artificial Intelligence, Machine Learning and Deep-Learning solutions it can recommend and help implement. Finally, Majestery launched its ML training platform in 2017 in partnership with expert service providers to offer a comprehensive training platform with revolutionary monitoring outcomes measuring development performances.