The story of our rich heritage began in 1991. It all started with two guys, who went to high school together, seeing a need in the market for a company that provided both voice and data services. From there, the vision to create and build Preferred was born. In 2014, Preferred was purchased by co-founder, Vince Arden, and his wife, Christine Arden. Vince, a graduate of DeVry University, took on the role as President of the company, providing vision, building a strong leadership team, and developing new business. Christine, an MBA from St. Xavier University, has provided expertise in various roles at Preferred over the past 24 years and has vast knowledge of IT service delivery and procedures. She was named Chief Operations Officer and is implementing and refining our world class service methodology. While our company has evolved over time, our capability to consistently meet and exceed our customers’ high expectations remains the same. Over the past 24 years, we have successfully served over 500 businesses that rely on technology to maximize staff productivity and profitability. We continue to demonstrate a strong commitment to providing unrivaled service, professional staff with extensive expertise, and results-based performance. Today, Preferred is a leading provider of world class business technology solutions and services that consistently delivers peace of mind and a better bottom line. Our company’s solutions portfolio includes SmartOffice (cloud services), Total Network Care (managed IT), VoIP (phone), Cloud Secure (business backup & disaster recovery), and SiteSecure (network & video security).