Urban Surfer started up as a physical surf and skate store in Exeter back in 1995. A lot has changed since then including a new owner based in the north east. We've grown into one of the UK's largest online retailers of skate, surf, ski and urban clothing. We have a large team of staff dedicated to ensuring you receive the very best service from us. This includes dedicated teams for buying, dispatch, IT, marketing and customer service. We understand you have a bigger choice of places to shop at now more than any other time so are dedicated to providing everything you desire from on online skate store. This includes: Free UK delivery. All products apart from heavier items such as some cruisers and luggage are available with free standard UK delivery! You can upgrade of course to a faster service from only £1.90. International delivery. For a small additional charge, we can send your order to you no matter where you are! Fast dispatch. Place an order before 4pm Monday to Friday and it'll be dispatched the same day. Loyalty points. We'll give you 50p for every £10 you spend with us which you can use towards a future purchase. New products added daily. We're always adding new ranges and brands to our site on a daily basis. Excellent feedback. Urban Surfer was established in 1995 so we've over 19 years experience in this industry. 30 day returns. Had a change of mind? No problem! You can send back unwanted items within 30 days for a refund or replacement.