Whys Service Design

Service is a product construct by people, about people and for people. Service design is a holistic and multi-disciplinary approach, which helps to improve services and reinvent them. ‘whys service design’ process offers the organization to look at itself from outside, through the eyes of the customer, to create an exceptional and innovative service experience. The goal of a Service design process is to make the service more useful and desirable, as well as more efficient and effective for the organization and its customers. It’s designed for wide range of organizations and businesses with service as their core product, and user- centered approach as their common language. This way you can give the customer access to the service, connection to the product and ultimately - create a loyal customer base, increase profits, and real competitive advantage. ‘whys service design’ process is customized for the organization and provides high quality of work and deliverables, using a variety of tools to understand the customer experience more thoroughly. Our service accompanied by an ongoing contact with the organization and provides full support solutions that combine comfort and presence. About us: We are two designers who were looking to implement design in a different way. In Service Design we found the way to integrate our diverse capabilities, together with professional knowledge and experience acquired, and in particular we found an opportunity to express our desire to do something meaningful and valuable in the environment in which we live.