Redk Crm & Cx Transformation

redk is a modern and highly experienced digital consulting firm, specialising in delivering CRM and CX technologies. We help organisations overcome the challenges in the customer life cycle and drive performance. We drive transformation initiatives (programs) to move organisations, from their current status, to become digitally mature, optimised and customer centric. We call this process CRM Transformation. We partner with Salesforce, Zendesk, SugarCRM and Acoustic Marketing to deliver successful end-to-end CRM projects. CRM Transformation increases the focus on customer centricity by maximising business productivity through the integration and automation of sales, marketing and customer service. Our services range from operational design to the implementation of the digital solutions needed to streamline marketing, sales and customer service operations as well as integrating automation and artificial intelligence into CRM technologies. With over 15 years’ experience, our goal is to help successful brands navigate and succeed in the CRM space.