We are the missing link between legacy chatbots and LLMs!
For the last 15+ years, chatbots have been built by describing interactions on a turn-by-turn basis. This has been a painfully intricate process of authoring a specific chatbot utterance followed by anticipating how a user will respond and matching pre-trained intents to allow the chatbot to navigate a conversation process.
The outcome has been a frustrating authoring exercise delivering underwhelming, brittle and error-prone conversational agents.
Very recently, LLMs have risen into public awareness as pseudo-intelligent and conversationally adept agents. While they may be great at generating unconstrained and discursive interactions, it hasn’t been obvious how they might be harnessed in the service of a guided yet reliable and fluent process, especially over 100’s of turns and through varied process steps.
iostack has pioneered a melding of these two technologies to deliver a solution that radically simplifies the authoring of conversational interactions and leverages the intelligence of LLMs to vastly improve the resilience and robustness of the resulting authored experience.
Now you can truly focus on expressing your creativity to build nuanced, empathetic and realistic agents without getting lost in the details of wiring up ‘spaghetti’ logic.
With iostack, you can do all that using just plain language.