iCall India Private Limited is a Global Business Process outsourcing Services Provider, with a focus on Offshore Services to Global Corporations including Small Medium Enterprises and Fortune 1000 Companies. High levels of operational expertise, strong customer orientation, a dedicated and highly competent team of workers, coupled with a state-of-the-art offshore infrastructure, gives iCall India the competitive edge to provide comprehensive, end-to-end solutions to its diverse clientele.
Our core competency lies in a razor sharp focus on our customers' requirements, taking on highly challenging assignments, using appropriate technologies (often, cutting edge technologies and diverse domains) and executing them with a robust process methodology (ISO 9001:2000 Certified).
A strategic move for Adani-Vora ventures, iCall India is a part of the corporate plan to set up a global delivery model for meeting Call center, Order helpdesk and Back office outsourcing requirements of global clients in the telecom, F&A & Retail space.
Founded in 2001, iCall India employs hundreds of service delivery associates handling millions of calls and transactions for its global customers with absolute quality. The company has representatives in US and Europe, providing its clients with necessary local support.