Cocoen.Com

Cocoen.com is a base for disseminating Japanese culture to the world. Using the multi-language and multi-currency internet shop technology provided by WIP Japan Corporations’ “Multilingual Cart” (http://www.multilingualcart.com/), Cocoen’s goal is to strengthen the bond between Japan and the rest of the world. Cocoen distributes Japanese products to over 100 countries around the world. What Sets Us Apart: Cocoen is a multilingual, multicurrency online Japanese products store. Prices are initially denominated in Japanese yen, however prices can be displayed in the currency of your choice at the current exchange rate. However, due to timing factors in credit card payments, transaction fees etc., the actual cost may differ from the price displayed in local currency denominations. Thus, the local currency price should be used only as a reference. Customer Service through Multilingual Online Chat Customers can communicate with Cocoen staff using real-time chat in English, Chinese, or Japanese. Customers may contact us not only using email, but also through Skype, QQ, and MSN online chat. In addition, Cocoen maintains multilingual telephone numbers in Japan, Hong Kong, and the US which offer customer service in English, Chinese and Japanese. Global Payment Methods In Cocoen’s ongoing efforts to make Japanese products more accessible to the world, Cocoen accepts not only credit card payments, but also Paypal and Alipay settlement methods.