Zenarate

Zenarate AI Coach is an award-winning enterprise SaaS platform transforming how companies develop top performing customer-facing teams. Zenarate’s skill-based AI Coach platform is fully customizable with each client’s unique skills, compliance requirements, and overall brand experience. AI Coach develops confident and prepared agents through personalized learning journeys and simulation training, live agent assessment, and targeted simulation coaching for ongoing improvement. The industry-leading platform includes an enterprise-grade reporting architecture to measure what matters most, driving key metric improvements for global brands like Capital One, United Healthcare, and Verizon.  With its fast and flexible deployment capabilities and AI-powered data engine, Zenarate AI Coach rapidly develops top performing customer-facing teams in 79 languages & dialects globally across industries, including financial services, insurance, healthcare, telecommunications, travel, technology, and retail. Zenarate AI Coach has received numerous prestigious awards, including the Frost & Sullivan Customer Value Leadership Award Winner, the Stevie Gold Award for Contact Center Training Practice of the Year, and the FinTech of the Future Award Winner for Artificial Intelligence & Machine Learning. For more information, visit www.zenarate.com