Woveon

IT Services and IT Consulting · 2 Employees
Phone Number: 3476579534
Email Address: hello@woveon.com
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About
Woveon is a conversational technology that can absorb and analyze billions of conversations to give an organisation unrivalled business intelligence to win in the market. Woveon helps enterprises take control of their conversations - to provide exceptional customer experience, audit for compliance and maximize revenue. By prioritizing customer inquiries with artificial intelligence and automating aspects such as complaint investigation and analysis, Woveon enables companies to strategically interact with customers and engage in effective courses of response. The technology pulls in conversations from any number of customer touchpoints like social, sms and livechat, and integrates with existing customer data systems such as CRMs, sales, marketing and legacy systems. The combined conversational, transactional and behavioral data is used to produce suggested responses and workflows to help resolve customer issues in real time. Through integrated channels and customer systems, businesses using Woveon are able to provide unique tailored experiences, allowing them to orchestrate seamless journeys through conversation.
Year Founded
2016
Social Media
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Industry
IT Services and IT Consulting
HQ Location
154 W 14th St New York, New York 10011, US
Keywords
Customer ServiceCustomer ExperienceCustomer SatisfactioConversation ManagementMachine LearningArtificial IntelligenceDigital TransformatioSAASConversation Management SoftwareEnterprise Software
Location
2
  • 154 W 14th St New York, New York 10011, US
  • 415 Madison Ave New York, US

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warhol@woveon.com
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