Workready Knowledge Solutions provides off-the-shelf E-learning, Assessment and Simulation solutions to enhance business skills and knowledge of working professionals. Some of our solutions are designed to impart training in an effective, and cost-effective manner, to companies who regularly hire and train large numbers, like in the BPO industry. Our solutions permit employees to learn at their own pace and provide unlimited opportunity for practice to interested individuals, allowing them to take responsibility for their own development.
In addition to standard E-learning offerings like Learning Management Systems (LMS), customised module creation and gamification of interventions, Workready also offers a variety of ready-to-use E-Learning solutions like:
1. BPO Skill Builder - Ready modules on different aspects of the BPO industry, like Quality, People Management, Workforce Planning, Financial Management, etc.
2. Conversationalist - Interactive call (and transaction) flow simulation that provides a real-life environment for learning interaction skills
3. BPO Quotient - Ready assessments to test knowledge about the industry and its functioning
4. Voice Quotient - Voice based assessments; particularly relevant for assessing prospective hires for a Voice business
5. Game Changer - Game-based intervention, that takes a participant through multiple levels of proficiency; can be customised for any business or subject