Wearexperience

Seek a unique and seamless experience irrespective of the point of contact with the brand, be it physical or digital. Advisory and omnichannel solutions: we provide services and products to Retail companies and Real Estate operators, in their process of digital transformation: product search, websites, applications, Wi-Fi, geolocation, loyalty programs, social networks, eCommerce and Smart data CRM for their shopping centers, premises and offices. Commerce transformation: the world of e-commerce and commerce are now seamlessly merged, and everything is omnichannel. It’s not about the phone or the desktop or the store, it’s about how they all have an impact on the Customer Experience. Omnichannel Strategic Management: “Conventional” omnichannel strategy is to encourage shopping across channels so that consumers who shop only in stores will begin also buying online, and vice versa. Driving customers online helps physical retailers rationalize the huge investments they’ve made to support their websites, mobile apps, wifi, loyalty programs, geolocation, social media and sometimes some kind of ecommerce.