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Waypoint AI | your AI customer support engineer

with 11 employees
Email Address: contact@mywaypoint.ai
  • Overview
  • Org Chart
  • Finance & Funding
  • Job Postings
  • Employees
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About Waypoint AI | your AI customer support engineer

Waypoint AI | your AI customer support engineer is founded in 2024, operates from its headquarter in San Francisco, CA 94103, US..

Waypoint AI | your AI customer support engineer specializes in Escalation management, Automated intake processes, LLM-based knowledge graph, Siloed signal integration, User expectation analysis, and offers services including Agent-led escalation management, Automated intake to Pull Request, and Knowledge graph integration.

Waypoint AI | your AI customer support engineer has hired 1 new employees in the past 6 months..

Website
https://mywaypoint.ai
Year Founded
2024
Social Media
LinkedinTwitter
HQ Location
San Francisco, CA 94103, US
Expertise
Escalation managementAutomated intake processesLLM-based knowledge graphSiloed signal integrationUser expectation analysis
Solutions
Agent-led escalation managementAutomated intake to Pull RequestKnowledge graph integrationIntelligently distinguish between user expectations and code reality
Keywords
Software Development AutomationIt Operations AutomationDevops Automation ToolsIncident Response AutomationAlert Management System

Waypoint AI | your AI customer support engineer Org Chart

Waypoint AI | your AI customer support engineer management team includes Jiri Dubansky(Co-Founder), Mark Caskey(Co-Founder & CTO), Steve Boogar(CEO), Tomáš Polívka(Co-Founder & CTO)
Top Executives
4 members
JD
Jiri DubanskyCo-Founder at Waypoint AI | your AI customer support engineer
View Profile
MC
Mark CaskeyCo-Founder & CTO at Waypoint AI | your AI customer support engineer
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SB
Steve BoogarCEO at Waypoint AI | your AI customer support engineer
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TP
Tomáš PolívkaCo-Founder & CTO at Waypoint AI | your AI customer support engineer
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Engineering & Technical
3 members
Design
1 members
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Waypoint AI | your AI customer support engineer Email Formats

Waypoint AI | your AI customer support engineer uses at least 1 email formats , the most popular Waypoint AI | your AI customer support engineer’s email format is first (ex. first@mywaypoint.ai), used by 100.0% of Waypoint AI | your AI customer support engineer work email addresses.
FormatExamplesPercentage
first
first@mywaypoint.ai
100.0%
Get Verified Emails for 15 Waypoint AI | your AI customer support engineer Employees

Waypoint AI | your AI customer support engineer Funding

Waypoint AI | your AI customer support engineer has raised US$ 3.1M of funding over 1 funding round, latest round was a Pre Seed round for US$ 3.1M in Jul 2025. Waypoint AI | your AI customer support engineer has total 3 investors, including Dreamcraft Ventures, 42CAP, Other investors.

Total Rounds

US$ 3.1M

Last Round

US$ 3.1M

Rounds

1

Investors

Dreamcraft Ventures, 42CAP, Other investors

View all Waypoint AI | your AI customer support engineer Funding Rounds
Waypoint AI | your AI customer support engineer Job Postings

Market Lead
France

Full-Time
View Profile
SRE for AI SaaS
Prague, Prague, Czechia

Full-Time
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Senior Python developer - Agentic AI
Prague 8, Prague, Czechia

Contract
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Senior BE Python developer - Agentic AI
Prague 8, Prague, Czechia

Contract
View Profile
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Waypoint AI | your AI customer support engineer Key Contacts
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Waypoint AI | your AI customer support engineer Technologies
Waypoint AI | your AI customer support engineer is actively using 28 technologies for its website. These include Loom.

OFFICE AUTOMATION

Loom

ENGINEERING & TECHNICAL

Microsoft Azure
GitLab
Terraform
Sentry
Docker
Ansible
U.S. Server Location

SALES

MadKudu
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