Vianet Communication Ltd. (Established in 1999) is one of the leading Internet & TV service provider in Nepal. Vianet pioneered the introduction of Fiber Optics Internet or commonly known as FTTH Internet service in Nepal to provide high-speed dedicated service without any sharing ratio. In 2016, Vianet introduced one of Nepal’s first Internet TV (IPTV) service with the offerings of HD Live TV channels and other features such as Pause & Play, Videos on Demand, Catch-up TV and TV Anywhere which allows users to watch TV channels on their mobile and laptop devices.
With the vision to enrich the lives of our customers, employees, partners and supporters by providing the best digital experience, Vianet is dedicated to providing world class service. With a Call Centre of more than 150 people available 24/7 365 days of the year, an innovate mobile app and customer portal, Vianet ensures that customers are able to reach them easily and anytime.
As an ISO 9001:2015 certified company, Vianet believes it is essential to build a future-proof infrastructure to ensure that they are able to provide the best-in-class quality of service to their subscribers. Which is why Vianet has partnered with World-Class brands such as Nokia, Juniper, Cisco, Ciena and Palo Alto Networks to develop state-of-the-art secure ultra-broadband network throughout the country.