VOZIQ provides an end-to-end, cloud-based customer retention solution to help recurring revenue businesses accurately predict and mitigate customer churn risk early in the lifecycle. This is achieved by applying a suite of 10+ machine learning models on combined structured and unstructured customer data.
This always-on, predictive scoring for every customer arms businesses with granular visibility of a wide array of attributes that impact customer health, engagement and marketing success. It allows them to identify customer micro-segments based on risk levels, root causes, prior engagements, quick opportunities, etc., and run targeted campaigns.
VOZIQ operationalizes intelligence via APIs and expert interventions to create risk-aware systems and teams. The impact comes from large-scale, proactive and more profitable actions through key customer engagement channels such as care and marketing.
Learn more about our technology and solutions at www.voziq.com.
Schedule a Demo to discover how VOZIQ improves customer Retention: https://voziq.ai/request-a-demo/
Industry
IT Services and IT Consulting
HQ Location
11951 Freedom Drive, 13th Floor
Reston, VA 20190, US
Keywords
Text AnayticsCustomer Experience Management (CEM)Text Analytics & CRM Data IntegratioContact Center AnalyticsCustomer Experience AnalyticsPredictive Churn AnalyticsProfessional Analytics ServicesContact Center Efficiency SolutioChurn SolutioChurn reduction Solutio