Universal Group was first established in 1983 as a small travel agency in Sana'a. Soon after it became one of the most important travel and tourism agencies in the country. Today, the Universal Group consists of more than 22 companies and more than 2,500 employees. Its business and investment sectors vary from hotel management, hospitality, international express mail & freight, car rental, oil & gas, commercial agencies, postal transportation services, construction, medical laboratories, customs transit documents, regional "Triptik", international driving permits and insurance.