Unified Protective Group Pty Ltd (UPG) is a leading security company that provides security services to commercial, industrial and residential clients across Victoria. We provide highly qualified security personnel and advanced security systems to protect against loss or damage to property, businesses and people. Our team is committed to maintaining a service level that is built upon excellence, professionalism and integrity.
Our security personnel have undertaken accredited training programs in Australia and have undergone rigorous employment checks. We ensure that all staff meet ongoing compliance requirements and are given an induction for each site to which they will be deployed.
We provide on-going supervision to ensure our staff are given the support and skills to meet and maintain a consistent high level of service. We regularly liaise with our clients and welcome any feedback on our performance.
Unified operates our own call centre and are available to our clients 24 hours a day, seven days a week.
Our clients come with a variety of security needs and we ensure the same professionalism, honesty and integrity to each of them. Our security personnel are discreet, highly professional, and well trained in all aspects of security services.
Our staff must meet strict criteria in order to qualify for employment through our company. We conduct thorough background checks, stringent screening procedures, a rigorous interview process, training, induction, and ongoing supervision for all staff.
We ensure that all staff are able to communicate clearly, both verbally and in writing; and that they know how to handle people and situations for maximum safety and effectiveness.
Once hired, our management team continues to evaluate every security officer to make sure they do an excellent job for our clients every day. We ensure our security team display a professional appearance and demeanour at all times when representing our clients.