Ultimate

Ultimate is the world’s leading customer support automation platform, helping businesses scale their customer service with artificial intelligence. A consistent leader on review platform G2, our cutting-edge technology and customer-centric support enables conversational automated experiences across all text-based communication channels. Thanks to AI built and researched in-house and an expert 150-employee-strong team, Ultimate counts players such as Icelandair, DeepL to Deezer, and Zalando to Zendesk among its global customer base. Companies such as these can expect to reach automation rates of 60% across chat, email, messaging and more — in 109 languages, 24/7. Adding to our track record of measurable ROI and cost savings for businesses, our just-launched product addition, UltimateGPT, uses the same generative AI tech behind ChatGPT to deliver accurate support automation in mere minutes. Visit us at: ultimate.ai