Travel Welfare

Travel Welfare is a leading global provider of financial technology and enhanced customer experience to the travel industry. We work with travel operators such as airlines and ground handling agents to deliver instant digitised point of problem pay-outs with applications for welfare, compensation, station, crisis and operational disbursements. Our solutions keep operators legally compliant and cost-efficient while improving customer sentiment and protecting brand reputation. Our industry-leading and totally bespoke digital payments platform and reporting suite replaces outdated, fraud and accounting heavy payment methods such as vouchers, cheques, LRV’s and bank transfers with instant pre-paid VISA/Mastercard physical and mobile cards. Our solution provides clients full control over disruption, crisis, refund or operational disbursement costs; enabling operators to handle payments when, how and where they want (even directly at the point of problem such as at the airport or in resort) as well as making it easy to issue, manage, control, settle and reconcile payments on-the-go; in the air, on land or at sea. Whether its denied boarding, flight delay or cancellation welfare, baggage mishandling, lounge access, staff per diems or any other form of pay-outs; we have you covered - globally!