Transend Solutions

Civica TranSend route planning and electronic proof of delivery (ePOD) with intelligent workflow that presents drivers with drop-specific delivery instructions by customer, stop, contract and product type. The optional Vehicle Checks & Defect Management module complies to DVSA and FORS standards. Additional PDA-driven processes can be incorporated for client-specific checks and validation. Our clients monitor and manage the delivery management process in real time, with a full audit trail and indisputable proof of activity from leaving the depot to arrival at final destination and returning to depot, including returns tracking. Benefits include reduced admin and operational costs, reduced payment delays and credits, maximising the driver’s time out on the road and improved customer service and communication. • The Android and iOS app is deployed on either rugged or smartphone devices, providing the driver with clear and simple instructions via the PDA. • TranSend provides real-time, web-based management and monitoring, route compliance, driver compliance, predictive ETAs using live traffic information and Delivery Intelligence using KPI dashboards, with optional route planning, for a single end to end view of the delivery operation. • Optional Route Planning, ranging from simple manual building (using drop and drag), through to the automated building of optimised routes based on standard sales orders (taking into account number of orders, weights and volumes, locations, fleet size and availability, customer promise etc.). • Route Boards and Arrivals Board for at-a-glance route and delivery status. • The Vehicle Checks & Defect Management app simplifies the process of collecting data, eliminates the risk of missing paperwork and gives drivers more time on the road.