Tiny Cx

The Tiny things matter most when it comes to providing exceptional Customer Experiences (CX). Tiny CX is a Customer-Centric Management Consultancy. We’re a team of strategists, designers, and algorithms helping brands thrive as scaled enterprises by putting the customer at the heart of their business through scalable CX. Scalable CX is the existence of a strategic customer journey framework, supported by processes and technology, allowing a business to continue to deliver high value to its customers whilst optimising the efficiencies of operations as it grows. Amazing CX leads to: • Increased customer lifetime value; • Increased customer retention; and • Decreased customer acquisition costs. We do this through providing businesses with the roadmap, tools, and support needed to build scalable customer experiences.