Thinkowl

Software Development · 51 Employees
Phone Number: 14074271553
Email Address: service@thinkowl.de
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About
Dive into the world of ThinkOwl, where innovation and efficiency converge to redefine business excellence! To automate your customer communications, support your employees, and increase productivity, ThinkOwl is your complete software suite. ThinkOwl's arsenal of potent solutions — OwlDesk, OwlForce, and ThinkOwl CONVERSATIONS — have been designed to automate business processes and boost productivity through the marvels of artificial intelligence. With these solutions, creating digital customer-centric journeys becomes a seamless and effortless task! Let's take a closer look: 1) OwlDesk is an AI-based service desk and ticketing software by ThinkOwl. Packed with features like customer case management, omnichannel support, self-service option, and workflow automation, OwlDesk leads the way in user assistance. Companies will undoubtedly discover a new level of customer service with the OwlDesk platform. 2) OwlForce is a perfect solution for intelligent automation in which conversational AI plays a massive role. OwlForce can fully automate customer dialogues across multiple channels, streamlining operations and enhancing customer satisfaction. Its remarkable features, such as conversation bot, automatic translation, and intent recognition, are genuinely praiseworthy. 3) ThinkOwl CONVERSATIONS transforms paper-based communication with your customers into digital interactions. It provides digital self-service, incorporating mobile forms, electronic signatures, and a chat feature for inquiries. Also, this is an add-on by ThinkOwl to offer stellar customer experiences. Continuous innovations and product improvements are ingrained in our DNA, which makes ThinkOwl's software solutions the best. We offer secure, reliable and flexibly adaptable solutions that delight all departments. More than 5,000 companies of different sizes rely on ThinkOwl.
Year Founded
2015
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Industry
Software Development
HQ Location
100 East Pine Street, Suite 100 Orlando, Florida 32801, US
Keywords
SaaScustomer experience managementhelpdesk softwarertificial intelligenceconversational AIigital communicatioAI-powered software for customer serviceservicedeskutomation technology
Location
4
  • 100 East Pine Street, Suite 100 Orlando, Florida 32801, US
  • Stollwerckstrasse 17-19 Cologne, North Rhine-Westphalia D-51149, DE
  • Office no.4, 4th Floor, Phase 2 B Block, Weikfield It Citi Infopark, Nagar Road, Viman Nagar Pune, Maharashtra 411014, IN
  • Viman Nagar Road Office No. 403, 404. 4th Floor. Wing-B. Nyati Empress Pune, Maharashtra 411014, IN

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