-A 24-hour Contact Centre
-Out of Hours/ Total call-activity/ Over-flow capture
-Services range from telephone answering to engineer response. We provide lines for crisis management, call-filtering recruitment and staff-management, sales and order line, customer service, and also Live Chat
-Multiple sectors including local councils, charities, travel, security & alarms, medical, facilities management, manufacturing, retail, IT
-B2B or B2C, small or large companies
We're invisible, but invaluable.
Industry
Telecommunications, Call/contact centre operators, Postal services, telecommunications, radio and television, Leisure & Tourism
HQ Location
Unit 3B Wavertree Boulevard South
Liverpool, England L7 9PF, GB
Keywords
Bespoke Services 24 hoursEmergency Response/HelpdeskCall handlingLone-worker SupportLive ChatProcess card-paymentsCall overflow captureBusiness Continuity PlansFacilities MaintenanceTravel Reservations/ Modifications