Tforge

TForge provides performance-enhancing technology exclusively for contact centres. We have over a decade of experience creating contact centre technology in various sectors of this industry. We are undoubtedly an authority in contact centre technology, backed by a deep knowledge of what is required for contact centres to compete effectively in this age of exponential technological advancement. Our confidence in saying that we will add value to your business stems from our collective experience in proudly serving over 300 contact centre clients, with a combined agent count exceeding 30,000 agents. Many of them face the same challenges as you. Furthermore, our Executive Management Team consists of individuals who have owned and managed large contact centres, giving us a unique perspective in understanding the problems and challenges faced by our clients. We are a Tier-1 Telco with diverse interconnects into all the voice networks, providing over 50 million minutes of critical contact centre voice services to our clients. Our Omni-channel Communication Platform is our flagship product, supported by peripheral technologies and services to enhance productivity, key strategic outcomes, customer experience, and agent experience.