Square Reply is a company focused on Retail Market with offices in Turin and Milan.
Part of the Reply Group, Square is specialized in design, implementation and delivery of solutions related to:
Digital Multichannel Sales
We help our customers to accelerate the sales growth across different channels. Specifically, we provide an end-to-end solution able to manage both on line and off line store into a single platform (i.e. point-of-sale, on line web site, mobile) and related process (pricing, assortment management, order fulfillment, payment, click and collect, return) and a proximity commerce solution integration. We are also able to help retailers to improve a personalized customer experience across different channels, increase loyalty, create new customer journey, through the integration of customer relationship management solutions.
Digital Content Strategy
We help our customers to manage easily all type of content across different channels (including online, mobile, social network) providing product information management solutions. We also offer solutions focused on digital content management (audiovisual, multimedia information) in order to improve marketing communication, target content management, customer retention and online/offline convergence.
Digital Process Automation
We help our customers to transform and digitalize business processes in order to improve organization’s processing efficiency. The solutions proposed, integrated with other applications already in use in the company, allow organizations to establish and improve business rules able to get information to the right people, at the right moment, for the appropriate action.
Industry
IT Services and IT Consulting
HQ Location
Via Castellanza, 11
Milan, Italia 20151, IT
Keywords
Retailecommerceomni-channel integrationcustomer relationship managementproduct information managementsocial mediacontent strategydigital document managementbusiness process managementpoint of service