SkyCreek Enterprise Communication Platform (ECP) is enabling a new level of excellence for service-centric organizations that deploy multi-channel customer communications. The frustrations of fragmented systems and workflows, unreliable delivery, inadequate data analysis, challenging workloads, and unhappy customers are over. With ECP, teams in Operations, Marketing, Customer Care, and Customer Experience can orchestrate the creation, management, delivery, and analysis of business-critical communications using email, SMS, and IVR from just 1 powerful, cloud-based platform. Meet SkyCreek Enterprise Communication Platform. We just changed the playing field.
Industry
Software Development, Banks & Financial Services
HQ Location
1110 Herndon Parkway, Suite 200
Herndon, VA 20170, US
Keywords
Enterprise Feedback ManagementField Service Appointment ManagementAutomated Customer InteractionsCustomer Experience Managementomnichannel communicationsSurveysSMS MarketingUnified CommunicationsIncident Alerts