Sinousia is a work-from-home contact center solution that offers complete omni-channel service for organizations of all sizes. Our live, U.S. based agents engage with customers across all social channels - Voice, Chat, SMS/Text, Email, Video and Social Media - in one seamless connection, providing world class customer service that drives incremental profitability for our clients.
We offer UPconnect®, a service to rapidly deploy teams to meet unplanned surges in inbound customer volume.
** Business acquired after the start of the Pandemic in 2020 **