Setonce™

Out-Compete CX & LAE... SetOnce™️ invites Investors, Carriers, CoreTech and ClaimTech providers to collaborate with us to fundamentally improve Customers' Experience and Loss Adjustment Expense throughout the property insurance industry. SetOnce™ Targets 2 Pain Points for Carrier Claims Operations: 1) Policyholders do not have a fast and easy way to access and verify their settlement calculations in large and complex property claims, thus demanding considerable time from more productive communications with their claims representatives. - SetOnce™️ integrates with existing systems to provide an intuitive, self-service navigation for policyholders to easily track claim components, archived payment scenarios and their basis for how calculated. 2) Claims Staff put in excessive amounts of time itemizing, calculating, and presenting settlement details only to have to repeat and revise them as claims develop. - SetOnce™ completely automates 60% of these administrative adjustment requirements. Property Insurance has not yet developed an efficient method of communicating to customers, the many elements that go into determining their claim settlements. The current state of the art is to provide customers disconnected claim figures, calculations and documentation for them to access, connect and comprehend on their own - or with the personal assistance of their claims representatives. This creates inefficiency, frustration and even mistrust as the burdens to rely on others for clarification are inconvenient and do not provide a logical method for customers to refer back to as their claim develops. Simply put, as claims grow in complexity, no one can find, relate and understand the details of their claim settlements with any kind of reasonable speed or logical connection. It quickly becomes overwhelming for customers and adjusters - affecting settlement cycles and post-claim business retention.