iDOX was founded to deliver innovative technical solutions to solve marketing and document delivery problems for airlines and travel companies.
iDOX documents improve branding and customer satisfaction but more importantly generate ancillary revenue from eTicket confirmations, follow up emails, checkin reminder emails, Print-at-Home and mobile boarding passes - all from the same engine which simplifies implementation and rationalises suppliers.
iDOX turns a one-time complicated communication at purchase to a conversation where retargeting delivers the the right offer at the right time to the right person in the right medium over seven different customer touch points.
The secure web portal Manage&Control permits agencies and airlines to manage the dynamic targeted messages as well as report on any aspect of the ads, click through rates etc.
Industry
Airlines and Aviation, Associations & Organizations
HQ Location
29 Cannonbury Road
Ramsgate, Kent CT11 9 NH, GB
Keywords
Enhanced eTicket confirmationse-commerce confirmationsPrinted Boarding passesmobile boarding pass solutionsAncillary revenueCustomer SMS alertsRetargeted communicationsFlight Disruption NotificationsPassenger surveys