Scimitar Global Services

Scimitar Global Services Limited (SGSL) is a Customer Relationship Management Technology and BPO company that offers: 1) Call/Contact Center Solution 2) Business Process Outsourcing Services i. Contact Center Outsourcing (Omnichannel Customer Service Management and Support ii. Loan Recovery/Collections Services iii. Managed Services/ HR (Customer Services and IT Support Engineers) iv. Telemarketing Services v. Enterprise Network Services (LAN/WAN). 3) Modern Business Solutions i. Sales Automation, ii. Complaints Management with Ticketing, iii. Microsoft 365 (Office 365) 4) Digital Marketing /Smart Message Marketing Platform - Omnichannel platform (email, SMS, push, social media, chatbots.) 5) Video Engagement Solutions i. Video Banking ii. Video Insurance iii. Automated Enterprise Recruitment iv. Video Healthcare / Telemedicine 5) Digital Branch Solution (Omni-channel Banking) 6) Customer flow/Queue Management Solution with digital display and virtual appointments 7) Supply of ICT hardware like computers, servers Our model of engagement gives you time and resources to focus on your core business; facing other pressing and important needs for your satisfaction. SGSL specializes in the fusion of business and technology and our strategy is to continuously achieve significant cost reduction for your business. Our team of professional are trained to look at the entire business and to design solutions that are specifically suited to your unique business needs within our technology and solutions space. Contact SGSL today for a meeting to discuss your pain points whether hardware or software related and once it is within our purview. We will find a solution! That is our Promise!