Saira Hospitality

Saira Hospitality is a non-profit enterprise, creating viable partnerships between communities and luxury hotels by empowering locals and providing hotels with a committed workforce. Partnering with luxury and lifestyle hotels to create bespoke pop-up hospitality schools to educate members of local communities for employment in hospitality positions from line level to mid-level. We educate and equip students with the knowledge and life skills needed to create a career and build a future in the hospitality industry. Content features key topics such as tangible and intangible service qualities, loyalty programs, turnover, service recovery, mindfulness, and wellness, cultural, and emotional intelligence is taught in addition to a focus on soft skills, experiential learning, and communication skills. We further identify the future hiring needs of partnering hotels and incorporate as much of the brand's orientation, culture and training as possible into the high-quality curriculum content so students at the end of the program form a pool of well-trained, local labor for the brand to hire. Above all, Saira identifies members of the local community with the hospitality gene being the desire to serve. At Saira, we set out to prove that through community education, turnover rates in the hospitality industry can be greatly reduced on a global scale.