Smylo B.V.

SMYLO is a revolutionary Dutch-German business process outsourcing (BPO) company for medium and large sized call centers and enterprise corporations. We specialize in providing remote contact center agents who serve all European languages and reside in European nearshore low labor cost countries. Since our agents are exclusively based abroad, we can offer highly competent industry specific professionals at deeply discounted rates. Our scalable staffing and proven abilities to handle operations across Europe in any capacity and in multiple languages offers tremendous opportunities for our clients. We help call centers, companies and BPO’s expand state-of-the-art customer communications without the investments, risks, and long-term employee contracts. Are you a call center looking for skilled nearshore agents? Do you need agents with specific technical language expertise or native foreign language skills? Experienced BPO’s and call centers know first-hand how difficult it is to find and keep qualified staff. High turnover, above average number of sick days, frequent staff changes, and mediocre pay often have a negative impact on the quality of customer contact. We understand all of these challenges and solve them through our extensive European nearshoring agent network. You tell us exactly what you need, and we will hire the right agents for you. Our clients enjoy: • Low costs • Short contract periods • Flexible and scalable staffing • Efficient resource management • Expanded opportunities and service offerings • Customized multilingual and multi-channel solutions Ready to reduce staffing costs, gain flexibility, and concentrate on your core business? Partner with us by contacting me at a.sunal@smylo.de.