Routethis
Software Development, Trouble Shooting Software, Spreadsheet Software · 51 Employees
Phone Number: info@routethis.com
Email Address: info@routethis.com
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About
RouteThis helps ISPs and smart home companies revolutionize support for the connected home. Using a combination of support automation and self-service capabilities, RouteThis empowers support teams to replace lengthy calls and error-prone troubleshooting Q&A with technical support interactions that delight customers and significantly reduce operational costs.
When used by support teams, RouteThis helps to:
- Lower average handle times (AHT);
- Increase first call resolution rates (FCR);
- Reduce no fault found tech visits and product returns;
- Increase Customer Satisfaction (CSAT) and more.
Website
Year Founded
2013
Social Media
Linkedin
Industry
Software Development, Trouble Shooting Software, Spreadsheet Software, Software, Other, Diagnostic Software, Chromatography Software, Network Workflow Software, RFID Inventory Control Software
HQ Location
165 King St W
Kitchener, Ontario N2G 1A7, CA
Keywords
AnalyticsSmart HomeRoutersWi-FiCustomer ServiceIoTSales SupportNetworksQuality AssuranceInternet Service Providers
Location
- 165 King St W Kitchener, Ontario N2G 1A7, CA
Email Formats
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first + last
andywarhol@routethis.com
first_initial + last
awarhol@routethis.com
first + last_initial
andyw@routethis.com
first
andy@routethis.com
last
warhol@routethis.com
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