Rococo Investments

A premier data solutions company and business process outsourcing provider with operations in Santo Domingo. With a total population of 8.7 millions, motivated and educated bilingual workforce, government support, Dominican Republic has great opportunities. The ROCOCO facility is designed to offer maximum flexibility, scalability and security within two 36,000 sq ft floor area's it can accommodate a variety of different workstations and office configurations to meet client requirements. There is capacity for 2000 CATI workstations, running either Windows or Linux, depending on customer needs, plus administrative areas. There are cultural advantages - the people of The Dominican Republic have a national propensity to embrace a customer service culture and are proud of their high ethical standards. The close culture affinity with the United States means that language skills are not just formal but alive with the contemporary awareness that promotes the connection in every contact. More than 1,000,000 Dominicans reside in the U.S. Value Proposition Our People Our Performance and Processes Our Systems and Technology Our Global Commitment to Success Vision Statement “Be recognized as a World Class company in the Teleservices industry.” Mission Statement “Satisfy our Commercial partner’s expectations by offering an exceptional service experience with the highest standards of Quality in the Contact Center business through a state of the art Technology and capacitated and motivated personnel.”