We are Rapier, a leading AI customer growth platform with a strong focus on transforming first-party customer data into business growth. As an essential AI layer, we support your customer growth plans and execution. Our successful collaborations extend to renowned brands with customer bases exceeding 10 million, spanning various industries, including retail, travel and entertainment, banking, and healthcare.
Our approach provides a unique perspective on customer engagement, with a core emphasis on critical questions:
• What role does your brand play in your customers' lives?
• How much value do your customers receive and give back to your business?
• Which interactions create the most value for your customers and your business?
How we help our clients
• Advanced AI Analytics
Utilising our proprietary data time-slicing method, we connect every customer interaction into a rich picture of their relationship with your brand.
• Offering & Use Cases
Rapier directly links this rich customer insight to commercial use cases.
• Power Bi Interfaces and Sandbox
We offer Power BI interfaces and a Sandbox for data and analytics teams to explore insights, and build models for further analysis.
• APIs Integration
We integrate our APIs to provide customer growth insights directly into your Activation systems.