Proxloop empowers retailers to create authentic customer relationships in-store.
Brick and mortar retailers are challenged on how to engage customers in store. Customers are getting accustomed to a personalized experience through digital channels, and are therefore expecting the same from physical stores. Proxloop will bring the digital aspect of retail into the analogue shopping experience. We provide sales associates with relevant customer analytics before the sales process begins, and they can therefore plan the encounter accordingly. By gaining access to insights about their customers in-store, retailers can deliver a personalized customer experience that increases sales and grows the loyal customer base.
Proxloop provides retail employees with the possibility of understanding their customers on an individual level. Our platform automatically identifies the customer as they walk into the store, and deliver actionable analytics to the sales associates. This allows them to execute customer service based on individual preferences. On a corporate level, store mangers can dive deeper into the different customer segments for their stores. They’re able to see how different products are performing with different segments, and then make decisions that create value for the customers.
Industry
Technology, Information and Internet
HQ Location
845 Market Street
San Francisco, California 94103, US
Keywords
Internet of ThingsIn-store insightsCustomer LoyaltyData Analytics for VendorsPersonalized ExperiencesRetail TechnologyIncreased conversion rate