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Every customer contact is an opportunity to strengthen relationships and grow revenues — but only if you have
the ability to engage customers in the most efficient manner. In July 2010, Pitney Bowes Business Insight acquired Portrait Software and now our customers can leverage one of the most advanced customer contact platforms in the industry.
The Portrait Customer Interaction Suite enables B2C organizations to focus on enhancing customer value by providing the capability to understand and interact with each of their customers as if they were the only one. By building greater customer understanding organizations can anticipate and predict customer needs, identify & decide on the most relevant offers, interact with customers through their channel of choice, fulfil customer requirements, and delight on customer expectations.
With the addition of the Portrait Customer Interaction Suite to our broad range of Data Quality and Customer Communication Management solutions, companies can now retain customers, cross-sell, up-sell and increase customer loyalty more effectively than ever before.
As we are still in the process of integrating our Web sites, we invite you to learn more at
www.portraitsoftware.com.