Phillip Townsend Associates

Providing a full range of benchmarking services to companies throughout the world, our benchmarking services fall into two general categories: Industry-Focused Benchmarking Intra-Company Benchmarking We are experts at custom designing programs enabling our clients to compare performance and costs with a participating field of competitors or within their own enterprise. We provide accurate and comparable metrics by which decisions can made to improve profitability, efficiencies, allocation of resources and shareholder return. We provide: Custom designed, and defined, comparison of selected performance and cost data Data collection tools (our proprietary TABS® system) Data validation checks Custom designed reports and data analysis tools for management Presentation of data comparison and significance We design benchmarking across entire business units and a company's entire scope of operations. Among the most commonly addressed operating functions are: Manufacturing and Assembly Supply Chain (including Logistics, Purchasing and Global Sourcing of Materials) Sales, Marketing & Distribution Product Servicing & Technical Support Research & Development G&A and Indirect Cost Centers Research & Development (including exploration) Revenues & Margin Ratios Labor Costs (including health care and benefits for employees/retirees) Energy consumption & allocation Environmental and safety compliance