We're all the same. Only different. Billions are wasted each year through businesses not connecting well enough with the people who use them.
PPM is a values-based business dedicated to improving understanding of human experience through analysis and interpretation of rich data.
Our products and techniques help organisations show the richness of their impact, while identifying gaps, and pushing for improvement.
PPM founder Ian McDowell's experience in the fast-moving world of health policy was out of step with his earlier life as a hospital chaplain in the East End of London. Real voices were not being heard. Policy conversations were well-intentioned, but not evidence-based.
With PPM's agility and depth of expertise, all kinds of organisations can press refresh on their experience measurement systems, capturing real voices for real change.