We believe patient experience is equally paramount to patient care.
Why is patient experience a big deal? Unhappy, patients aren’t as able to engage with their physicians and take care of their medical needs as happy ones are.
For medical professionals, surveys show that a source of burnout is the daily, repetitive administrative tasks required to maintain a medical practice. Entering data into the EHR, obtaining pre-authorizations, handling patients check-in process and wait-time are not the things physicians thought they'd be doing when they signed up for the job.
If you can make a visit to your office convenient instead of a burden, patients will be more inclined to come and take great care of their health.
COVID-19 is forcing many health systems to scramble to re-think patient appointment scheduling and office workflows to create a contactless experience. We believe we are seeing just the tip of the iceberg on the impact on patient experience. Instead of retrofitting an existing system to meet new needs, we asked ourselves why not create a new, better system from the ground up? COVID-19 has impacted how we currently do things but let's take this opportunity to build a better way with an eye towards the future.
+PX (PlusPX) is committed to creating an amazing, safe and efficient patient experience system benefiting your workers and your patients. Let's create an amazing patient experience together.