Orion Intelligence

Technology, Information and Internet, Computer programming services, Information technology (IT) and Internet · 11 Employees
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About
At Orion Intelligence, we are redefining the future of customer service with AskOrion, our state-of-the-art AI voicebot solution designed for both inbound and outbound calls. Whether it’s managing alarm monitoring, capturing and routing customer inquiries, or scheduling appointments, AskOrion handles it all—across 22 languages and various dialects. Our technology doesn’t just understand what your customers are saying; it understands the context, making every interaction more personalized and efficient. This is why leading companies like Eneco, Ahold Delhaize, and TotalEnergies trust us to streamline their customer service operations. But we’re more than just a technology provider. We are an end-to-end partner, ensuring that every implementation is tailored to meet the unique needs of your business. From the initial setup to ongoing support, our team is committed to delivering results that matter. Founded in 2019 by three tech enthusiasts from Leuven, Belgium, our company was built on the belief that customer service should be both straightforward and innovative. Today, with partnerships with Belgian telecom giant Proximus and the University of Leuven, Orion Intelligence stands as a leader in AI solutions, continually pushing the boundaries of what's possible in the world of voicebots.
Year Founded
2020
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Industry
Technology, Information and Internet, Computer programming services, Information technology (IT) and Internet, IT, Internet, R&D
HQ Location
Minderbroedersstraat 17 box 2 Louvain, Flemish Region 3000, BE
Keywords
improve average handling timecustomer satisfactioAutomates customer servicewritten questionsspoken conversationscategorizatiobudget benefitsticket deflectioecrease churincrease revenue
Location
  • Minderbroedersstraat 17 box 2 Louvain, Flemish Region 3000, BE

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