Office Response

Office Response (OR) is a 24x7x365 outsource Contact Centre that has delivered award winning services to industry in the UK and beyond for the last 15 years. If you need a Contact Centre that will work with you to squeeze the pips out of your marketing activity, drive exemplary Customer Service or manage complex processes then you need to call our Business Development team today on 0845 527 2954 or Ian, our MD, on 0117 987 4740. Our business is Bristol based (easy access), employs over 140 staff (there is nowhere to hide!) and is privately owned (we need to make it work). You may also be pleased to hear that what we lack in global reach and management speak we make up for in results! Our service offering includes: 1. Inbound – Data capture, enquiry handling, order taking, help desks 2. Outbound – Lead generation, sales, renewals, surveys, data cleansing 3. Email Management – Enquiry conversion & help desk 4. Live Chat – Enquiry conversion & help desk 5. Fulfilment – electronic, postal and personal (yes, by hand!) through our National network For a GUARANTEED improvement to your ROI call our Business Development team today on 0845 527 2954 to discuss your objectives.