NextPlane enables AI-driven interoperability between UCaaS and Contact Center (CX) platforms with Microsoft Teams and major GenAI Large Language Model services. The company can seamlessly enable various UCaaS and CX platforms to effortlessly integrate and use Teams to extend their existing PBX and deliver cutting-edge GenAI capabilities to their customers, ultimately providing a unique AI-driven experience.
NextPlane OpenCall:
SIP Entity Integration: At the heart of our services, OpenCall offers a streamlined approach for UCaaS and PBX providers to integrate Microsoft Teams as an extension of their existing systems. By registering Teams users as distinct SIP entities, we create a unique convergence of UCaaS and Microsoft Teams.
Comprehensive Control and Automation: OpenCall provides PBX operators and UCaaS providers with extensive control over setup and provisioning, coupled with a built-in Teams app. This integration enhances user experience, allowing seamless access to Microsoft 365 applications and features.
Enhanced AI Capabilities: Leveraging advanced AI, OpenCall offers transcribed and analyzed voice and video calls, including detailed summaries, action items, key decisions, and sentiment analysis, thereby enhancing subscriber productivity and value.
NextPlane OpenAxys:
Seamless Large Language Model Integration: With OpenAxys, we connect UCaaS or CX platforms with GenAI Large Language Models. This integration empowers service providers with advanced GenAI capabilities, offering a diverse range of choices, including Open AI ChatGPT, Meta Llama 2, and Google Bard.
Empowering Customization: OpenAxys abstracts the complexities of LLMs, providing flexibility and customization for service providers and their subscribers. This innovation not only offers a path to service differentiation but also drives subscriber revenue growth.
NextPlane OpenHub
NextPlane OpenHub enables Teams users to seamlessly connect and collaborate with their colleagues on Slack, Zoom,