Netwatch Solutions, Inc. develops IT infrastructure and asset management solutions for IT organizations across the United States and Canada. The company offers the System Asset Management System - a.k.a. Samantha(TM), a configuration management database (CMDB) software repository for IT enterprises, with its supporting stand-alone auto-discovery module, Audrey(TM). The solution employs predictive analytics and gaming techniques to ensure that technologies predict and avoid adverse consequences, before they happen. Workflow encompasses the ITIL domains of change, configuration, incident, problem, financial and service level management. Specialty product offerings include automation of the popular governance frameworks - ISO 27001, PCI, HIPAA, COBIT, etc. and automated tracking of contracts (maintenance, license, lease, service level agreements, etc.). The company’s services include application dependency mapping, IT change management, IT financial management, service level management, disaster recovery planning, business impact assessments, and availability management. The company was founded in 2002 and is based in Richardson, Texas.
Industry
Software Development, Computer Systems Design and Related Services, Services
HQ Location
1101 E Arapaho Rd
Richardson, Texas 75081, US
Keywords
management softwareasset management solutionsmanagement software assetdisaster recovery planningavailability managementmanual trackingintimate servicesproblem management serviceservice management datacatalog availability management