Moxie Cx,

We're a CX consulting firm offering: - Customer journey/customer experience mapping - Strategic planning for customer success and customer support teams - Leadership coaching for leaders in all positions - Fractional VP of CX/Support, COO, and CCO - Team training - Success tooling - CRM/Sales pipeline forecasting - Renewal forecasting - Product adoption/customer onboarding - Relationship and thought partnership with customers to increase retention - Establishing cross-sell and expansion strategy with clear action steps for the Success team (understanding how products tie in and how to promote them to the customers, training CSMs to how to talk to promote sales/teaching “sales” to the CS team.