Our product; Midas Living Reports enable you to monitor, evaluate and improve customer experience leading to better organisational performance.
As a platform, it is able to collate and analyse quantitative and qualitative information from a range of sources. This enables management and staff across the organisation to collaborate through a highly visual and dynamic e-reporting interface to identify, create and monitor interventions/innovations for continuous service improvement.
Industry
IT Services and IT Consulting, Business management consultants, Services to businesses, Business Services
HQ Location
Level 2, 50 Manners Street
Wellington, Wellington 6014, NZ
Keywords
Customer ExperienceVoice of the Customerand Service Improvement